Help & support
How can we help?
Most answers are below. Still stuck? Send us a message and we'll reply by email as soon as possible.
Common questions
What do I get with founding access?
One payment gives you unlimited products and every feature for life: the Idea Generator, validation scorecard, templates, Price it Right, pivot suggestions, sales page copy, launch emails and visuals.
Is the founding payment really one-time?
Yes. There's no subscription and no renewal. Once the 100 founding spots are gone, new members pay monthly instead.
Where do I start after signing up?
Open your dashboard and click Generate an idea. Answer five short questions and you'll get 3–5 scored product ideas. Save the strongest one, then open it to start building.
Can I trust what the AI writes?
Every draft is built from your own interview answers, and nothing counts as done until you approve it. Check the facts, refine anything that doesn't sound like you, then approve.
How do I sell my finished product?
Each product has a 'Launch on systeme.io' guide showing exactly where to paste your sales page, course, emails and visuals so you can take payments.
I forgot my password. What now?
Use 'Forgot password?' on the log in page. We'll email you a link to set a new one. If you signed up with Google, just use the Google button.
How do I get a receipt or manage billing?
Go to Billing in your dashboard to manage your payment details. Payment receipts are normally sent by Stripe; message us below if you cannot find yours.
Can I get a refund?
Send us a message below with the email you paid with and the reason for your request. We’ll review it and reply with the available options.